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© 2020 by Virtual Assistant Movement

Last updated: 05 May 2022

By viewing and using the Virtual Assistant Movement website you are considered to agree to these terms and conditions without qualification. If you do not agree to be bound by these terms and conditions, you must stop accessing and using our website. We reserve the right to change these terms and conditions at any time by notifying users of the existence of the amended terms and conditions through our website. By continuing to access our website, you agree to be bound by the amended terms and conditions.

1. Privacy policy and personal information

Registration and use of the services on our website requires you to provide personal information. We maintain a privacy policy that can be located on our website. You consent to the release of your personal information to us and third parties in connection with the uses contemplated by the privacy policy. If you have questions or comments about our privacy policy, please contact us at

2. Registration and accounts

By registering on our website, you consent to receiving marketing, promotional and other material by way of electronic messages from us. You will ensure that all usernames and passwords required to access our website are kept secure and confidential and you will notify us immediately of any unauthorised use of your password or any other breach of security. You must not transfer your account to another user or maintain more than one account with us without our consent. 

We may, at our sole discretion, suspend or terminate your account and limit your access to our website.

In order to utilise our website and services:

(a) You must enter information required to open an account by following the registration process set out on the website; and

(b) You must satisfy our other anti-money laundering checks and other registration criteria including undergoing verification checks to confirm your identity.


As a registered user of the website you must:

  • Not use the communication functions to harass other users.

  • Not message other users without prior permission.

  • Not use the information provided in the website for the purposes of unsolicited or unauthorized advertising to other users.

  • Not make personal attacks towards other users for any reason whatsoever. You are welcome to share an opposing opinion, but please do so with respect.

  • Keep what is said in the communication area private and confidential (unless otherwise agreed upon). The communication area is a safe place for our users to share ideas and get support.

  • Not share other users’ opinions or sensitive situations with any other person outside of the group.

  • Ensure your profile and account information are up to date, with true and accurate information.

  • If you sell or close down your business, it is your responsibility to notify VAM to remove or update your listing. No refunds will be given.

  • Members agree to conduct themselves in a way that is respectful to other Members and no subject to derogatory treatment.

  • Only one directory listing per Member is allowed.

  • We reserve the right to;

-       Remove your information at any time, if your website or social media accounts become inactive (no refunds will be given);

-        Amend your listing for grammar and spelling corrections;

-      Change the amount of information and format of each listing at any level at any time and without prior notice (no refunds will be given);        

-     Refuse or cancel memberships of users who are in breach of these Terms & Conditions or are deemed to be unsuitable to be a user (no refunds will be given);

-         Refuse or remove your registration if you create your own competing website;


-         Update the website as and when needed. Changes to the website may include changing providers.

3. Membership

The following are the current costs of a monthly reoccurring subscription for use of the website:

Virtual Assistant Registration                $2.00 USD per month

Industry Support Registration               $2.00 USD per month 

Special subscription prices for new members may be added from time to time. 


To be eligible for membership registrants must meet the following criteria:

Virtual Assistant Member:

You must;

  • Be practicing as a Virtual Assistant, Freelance Business Support Provider, member of a Virtual Assistant Agency, or in the process of starting up a Virtual Assistant Business.

  • Be kind, respectful and supportive towards other members at all times.

  • Provide true, complete and accurate information.

Industry Support Member:

You must;

  • Be practicing as a Virtual Assistant Support Business.

  • Be kind, respectful and supportive towards other members at all times.

  • Provide true, complete and accurate information.

5. Payments

All advertised prices are in, and all payments shall be paid in, United States dollars. This includes all products and services (including memberships) on our website.

The cost of the membership subscription is subject to increase. Members will be notified in writing 30 days prior to any increase taking affect.

Payment must be made to become a registered user of this website.

Membership payments are reoccurring monthly (unless cancelled) and payments are to be made online via our secure Stripe connection. 

You will be notified prior to your renewal date. Your membership subscription will automatically renew (charging your selected method of payment) unless you cancel your membership prior, in which your account will be removed from the website the day of your expiration (your renewal date). 

Memberships are non-refundable and non-transferable.

You may cancel your membership by contacting us via email on No refunds will be given.

If your registration as a member is revoked due to you breaching the Terms & Conditions, no refunds will be given.

In the unlikely event of the Website being shut down, no refunds will be given.

Payments of all purchases are to be made online via Stripe.


6. Online Purchases

To purchase one of our online store items, add these to your cart and proceed to the check out. 

Once payment is accepted online we will be notified. 

We will be in contact with you to get details for whatever item you have purchased. ​

If an item is not available that you have purchased and paid for, we will make contact will you and you will be fully refunded minus the Stripe fees.


7. ​Shipping

Unless otherwise stated on the website at the time of purchase, we reserve the right to add applicable shipping and handling fees to your order. Unless otherwise stated, we will use commercially reasonable efforts to fulfil your order within a reasonable time after receipt of your properly completed and verified order. 

Accurate shipping address and phone number information is required. Although we may provide delivery or shipment timeframes or dates, such dates are good-faith estimates and are subject to change.

You further understand that product or service availability may be limited and particular products or services may not be available for immediate delivery. If your order will be delayed, we will contact you at the e-mail or street address you provided when placing your order. If we are unable to contact you or you would like to cancel your order, we will cancel the order and refund the full amount charged. We shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery caused by any third party carrier or other delivery service not owned or controlled by us. The risk of loss and title for such items pass to you upon our delivery to any third party carrier. 


8. Termination of Registration

We reserve the right to terminate any user’s registration and/or the provision of services for any reason by providing email notice to the user.

We may elect to terminate any registration or suspend your access to the website at any time without notice to you and you will remain liable for all amounts due up to and including the date of termination or suspension. You further agree that we shall not be liable to you or to any third party for the consequences of such termination or suspension.

9. Users outside New Zealand

Our website is operated by Virtual Assistant Movement Limited from New Zealand. The information on our website may not be appropriate or available for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.

10. Copyright and trade marks

We or our suppliers own copyright in the contents of our website. No part of our website may be distributed or copied for any commercial purpose and you are not permitted to incorporate the material or any part of it in any other work or publication (whether in hard copy, electronic or any other form) without our prior written consent. You may not frame any part of our website material by including advertising or other revenue generating material. Further, you may not remove or alter any trade marks or logos that appear on any material on our website.


11. Linking

The contents of our website may include links to third party materials. We will not be responsible for the content of any linked sites or liable for any direct or indirect loss or damage suffered by you from accessing, using, relying on or trading with third parties. The linked sites are provided to you only as a convenience, and the inclusion of any linked site does not imply any endorsement of it by us or any association with its operators. We reserve the right to prohibit links to our website and you agree to remove or cease any link on our request.

12. Advertising

Any dealings with any advertiser appearing on our website are solely between you and the advertiser or other third party. We are not responsible or liable for any part of any dealings or promotions.

13. Communication tools

If you use any communication tools available through our website (such as any forum, chat room or message centre), you agree only to use those communication tools for lawful and legitimate purposes.  You must not use any communication tool for posting or disseminating any material unrelated to the use of our website, including (without limitation) the offer of goods or services for sale, files that may damage any other person’s computing devices or software, content that may be offensive to any other users of our website, or material or data in violation of any law (including data or other material that is protected by copyright or trade secrets which you do not have the right to use). When you make any communication on our website, you represent that you own the content of the communication. 

We are under no obligation to ensure that the communications on our website are legitimate and we are not able to monitor communications at all times. We reserve the right to remove any communication at any time in our sole discretion. Please report any objectionable information to us at


14. Exclusion of liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage that results from your use of our website and any services we provide, including from all express and implied warranties and representations. We will not be responsible for errors or misstatements or be liable, whether in contract, tort (including negligence) or otherwise, for any loss or damage however caused (including indirect, consequential or special loss or damage, or loss of profits, loss of data, loss of anticipated savings or loss of opportunity). 

If you are a consumer using our website for non-business activities then nothing in these terms and conditions is intended to abrogate any rights you might have under the Consumer Guarantees Act 1993 (if any). 

15. Indemnity

You will take all necessary action to defend and indemnify us and our directors, employees and agents against all costs, expenses and damages incurred in connection with any claim brought by a third party against us that arise from a breach by you of any of these terms and conditions.


16. Information and material

The content on this site is provided for general information only. You should obtain profession or specialist advice before taking or refraining from any action on the basis of any information on this site.

17. Entire agreement

These terms and conditions in conjunction with our privacy policy and disclaimer form the entire agreement between us and you relating to our website and your use of the services.

18. General provisions

If at any time we do not enforce any of these terms or conditions, or grant you time or any other indulgence, we will not be construed as having waived that term or condition or our rights to later enforce that, or any other, term or condition. 

Further, if any part or provision of these terms and conditions is considered to be invalid, unenforceable or in conflict with the law, that part or provision is deemed to be modified by a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remaining terms and conditions will continue to be binding on the parties. 

These terms and conditions are governed by and will be construed in accordance with the laws of New Zealand and you submit to the exclusive jurisdiction of the Courts of New Zealand. 

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